Support

Support

Geolance provides extensive support to our customers after your website or app is up and running. We will troubleshoot your issues and fix any defects or bugs of the software. That is one of the benefits our customers will receive when working with us.

Check it out
Geolance provides extensive support to our customers after your website or app is up and running. We will troubleshoot your issues and fix any defects or bugs of the software. That is one of the benefits our customers will receive when working with us. Some of the after-sales support services we provide after you launch your website or app, including:
  • Response to clients’ inquiry within 24 hours.
  • Bug and defect fixing on the on-going basis during the first 3 months upon the completion of the software.
  • Monitor website and app performance during the first month after launching the website/app.
  • Provide free training and guidance on how to use Content Management System so that you can update or make change the content of the website or app by yourself.
  • Various support communication channels including emails, phones, live chat on website, skype chat or calls, to make it convenient for our clients.

Unlimited Features, Unlimited Fun

What it will bring to you!

Support
  • Correctness

    Maintenance has to be performed to repair possible issues in the software. This might include bug fixes, or a major system repair if the problem is advanced.

  • Preventive Reasons

    One can also undergo the software maintenance process to fine tune the performance ability, functionality and usability of the software. It can simply range from changing the GUI of the software to make it more attractive and user friendly to making drastic changes in the core code to improve the runtime and performance.

  • Preventive

    This type of maintenance acts like a vaccine to prevent problems and the additional repair costs that come with them.

  • Legal and Business

    It is not just the technological parameters that change with time, but also the legal and business side of things. Adaptiveness is required not only to stay on par with your competition, but to be on par with the latest legal norms and requirements related to privacy and security of the users.

Stop waiting.
Start building.

Let's Get Started!

Next Steps

Have an idea for mobile app development? Do you need to design a website from scratch? Or, maybe your website needs some fine-tuning or SEO services? Here, in Geolance, we are ready to help you. Get customized and unique software development services and enjoy the work with a team of expert, flexible and creative web developers!

Get in touch